PRIVACY POLICY

At Mahmud Distributors Australia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or interact with our services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website or services. This may include:

Personal Identifiable Information: such as your name, email address, phone number, shipping address, and payment details when you place an order or contact us.
Non-Personal Information: such as browser type, device type, and IP address, which we collect automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfil your orders.
To respond to your inquiries and provide customer support.
To send you promotional materials or marketing communications (with your consent).
To improve the functionality of our website and services.
To comply with legal obligations and protect our rights.

3. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors, shipping companies, and IT support services. These third parties are required to protect your information and only use it for the purpose of providing services to us.

5. Security of Your Information

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccuracies in your personal data.
Request the deletion of your personal information (subject to certain conditions).
Withdraw your consent for receiving marketing communications at any time.

To exercise any of these rights, please contact us at [insert contact email or address].

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us improve the performance of the website, personalise content, and analyse website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

8. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.